Protecting your data and your privacy are essential priorities for Verified Sailor. That’s why we make sure to keep you informed of how and why we collect and use your personal information.

How does Verified Sailor use my data?

Personal information is data that identifies an individual or relates to an identifiable individual.

At Verified Sailor, we collect personal information that is necessary to provide you with our services. This primarily includes data we collect to verify your identity and protect you and the platform from potential fraudulent activity. We may also collect your data to enable certain services, improve our products, and keep you notified of new developments (based on your preferences). We will never sell your data to third parties without your consent.

For more information please check out our Privacy Policy.

What type of data does Verified Sailor collect?

We may collect the following types of information:
  • Personal Identification Information - Full legal name, photographs, phone number, home address, and/or email.
  • Formal Identification Information - Government-issued identity document such as Passport, Driver's License, National Identity Card, State ID Card, passport number, driver's license details, national identity card details, visa information, and/or any other information deemed necessary to verify your identity to protect you and the platform from potential fraudulent activity.
  • Transaction Information - Information about the transactions you make on our Services, such as the charter company, name of vessel, and/or timestamp.
  • Correspondence - Survey responses, information provided to our support team.
  • Online Identifiers - Geo location/tracking details, browser fingerprint, operating system, browser name and version, and/or personal IP addresses.
  • Usage Data - Authentication data, click-stream data, and other data collected via cookies and similar technologies.

How do privacy regulations affect my data?

In response to major data breaches in recent years, comprehensive data privacy regulation is becoming increasingly prevalent worldwide. Laws like the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”) regulate the processing of personal data by service providers like Verified Sailor, and grant our customers to make certain requests with respect to their data (“Data Subject Access Requests,” or “DSARs”). These include requests to access, modify, or delete data held by Verified Sailor.

How do I get access to my information?

In order to submit a DSAR, you’ll need to initiate a request via email to support@charterrode.com. We will then call you to fulfill the request.

Can I submit requests even if I don’t live in the EU or California?

In the interest of transparency and giving you control over your data, Verified Sailor will accept DSARs from all Verified Sailor users, regardless of where you reside. Note that there may be some differences in the content and options based on the applicable law in your jurisdiction.